Each golden teapot is assembled using the coiling method. The use of the traditional oven, microwave and dishwasher is possible.
The return of goods, in the event of non-conformity or apparent defects, can only be done with the written agreement of the supplier and in no case beyond a period of 10 days after receipt of said goods. No return of custom-made pieces will be accepted.
In the event of a return, the return of the goods by the supplier will only be accepted on condition that the apparent defects or non-conformity are established. The return will then result in a standard exchange for the benefit of the customer. The return and re-delivery costs will then be borne by the supplier.
Any return of goods not previously accepted or return for which the apparent defects or the non-conformity have not been established, will be made available to the customer and will not give rise to a standard exchange, nor to the establishment of a to have. The return costs will then be borne by the customer.
The pieces are wrapped in bubble wrap and placed in a double or triple corrugated cardboard box. The carrier can deliver to a relay point or to the home. Transport costs are free from 60 € of purchase in Metropolitan France. Pieces in stock are sent in 3 days. Delivery time and price vary depending on the geographic area.
The customer must verify the shipments on arrival. In the event of missing or damaged goods during transport, the customer must formulate all the necessary reservations on the delivery note upon receipt of said goods. These reservations must also be confirmed in writing within 2 days (not including public holidays) following delivery, by registered post (AR (article L133-3 of the Commercial Code). The words "subject to unpacking" and "subject to assembly" will not be accepted.